facebook FAQs - Nyetimber information about the vineyard, and our experiences

NYETIMBER FAQs

FAQs

Is the Nyetimber Estate open to the public?

Currently, the Nyetimber Estate is not open to the public. However, we welcome guests to visit the estate on our Open Days and for our Chef’s Paired Dining Experiences. Open Day information and tickets can be found here.

Do you hold private events/weddings at the Estate?

Currently, the Nyetimber Estate is not available for private events. However, we welcome guests to visit the estate on our Open Days and for our Chef’s Paired Dining Experiences. For details on upcoming Open Days and to purchase tickets, please visit here.

If you wish to keep up to date with our events, please sign up to our newsletter here.

While we don’t host weddings at the estate, we do offer exclusive Nyetimber Wedding Wine Packages. You can learn more about these tailored packages here.

Do you welcome children or dogs to Open Days?

You must be 18+ to attend an Open Day, therefore we are unable to accommodate children.

Unfortunately we are unable to accommodate dogs. However, guide dogs are permitted. Please notify Nyetimber in advance of the Open Day.

Can gift cards be redeemed on open days and experiences?

Yes, our gift cards can be redeemed on all products, including open days and experiences, making them the perfect gift for any occasion. Our gift cards are valid for 12 months from the date of purchase. Please find our gift cards here

Recommended places to eat or stay near the Estate

Recommended restaurants

Thirteen Church Street, Storrington – 11-minute drive from the Estate

Experience simple yet sophisticated freshly prepared fine Thai cuisine in a light, crisp, contemporary environment.

Address: 13 Church Street, Storrington, West Sussex, RH20 4LA
Website: www.thirteenchurchstreet.co.uk
Telephone: 01903 746 964

 

The Black Horse, Amberley – 16-minute drive from the Estate

The Amberley Black Horse is located in the picturesque village of Amberley within the South Downs National Park. It’s the perfect environment for customers to relax with a pint or a cocktail, take a quick snack, enjoy a celebration supper or settle in for a weekend stay in idyllic surroundings.

Address: High Street, Amberley, West Sussex, BN18 9AL
Website: www.amberleyblackhorse.co.uk
Telephone: 01798 831 183

 

The Boathouse, Amberley – 17-minute drive from the Estate

A delightful riverside setting in Amberley with a Mediterranean-inspired menu. Freshly made pasta, meat and fish dishes from the chargrill oven are created from artisan produce arriving daily from both local and foreign shores.

Address: Old Boathouse Houghton Bridge, Arundel, BN18 9LR
Website: www.theboathouseamberley.co.uk/
Telephone: 01243 971 880

 

East Street Bar & Grill, Petworth – 19-minute drive from the Estate

Set in a restored 17th century heritage building, this stylish space is perfect for casual dining or special occasions. Chef Aarron Foster prepares an ever-changing ‘menu of the day’ for lunchtime diners which includes seasonal specialities.

Address: East Street Bar & Grill, New Street, Petworth, West Sussex, England,GU28 0A
Website: https://estreetbarandgrill.co.uk/
Telephone: 01798 345 111

 

The Crabtree, Horsham – 24-minute drive from the Estate

The Crabtree is a family run public house, located in the beautiful Sussex countryside south of Horsham.
They serve great local, seasonal food, organic wines and fabulous real ales in warm and welcoming surroundings.

Address: The Crabtree, Brighton Rd, Crabtree, Horsham, RH13 6PT
Website: www.crabtreesussex.co.uk
Telephone: 01403 892 666

 

Noah’s Ark, Lurgashall – 28-minute drive from the Estate

A beautiful 16th century pub situated in the picturesque village of Lurgashall, which is located on the borders of Surrey and West Sussex. The constantly changing menu is developed to offer simple seasonal food, with an emphasis on fresh clean flavours.

Address: Noah’s Ark, The Green, Lurgashall, West Sussex, GU28 9ET
Website: https://www.noahsarkinn.co.uk/
Telephone: 01428 707 346

 

Park House Hotel & Spa, Bepton 35-minute drive from the Estate

Park House hotel has been individually designed and decorated to reflect a luxurious and elegant English country house feel. The spa at Park House is an oasis of luxury and tranquility, offering guests and members an intimate environment in which to relax and unwind. The restaurant features modern British menus packed with flavour, using only the best seasonal ingredients from Sussex makers and artisans. Lunch, afternoon tea and dinner are served daily.

Address: Park House, Hotel & Spa, Bepton, Nr Midhurst, GU29 0JB
Website: www.parkhousehotel.com
Telephone: 01730 819 000

 

The Earl of March, Lavant- 37-minute drive from the Estate

The Earl of March is a country pub restaurant set against the picturesque backdrop of Goodwood and the South Downs in the village of Lavant, near Chichester. Its exceptional ‘country plush’ ambience, superb cuisine and wide range of fine wines and ales make it the ideal place for any occasion.

Address: Lavant Road, Chichester, West Sussex, PO18 0BQ
Website: www.theearlofmarch.com
Telephone: 01243 533 933

 

etch. by Steven Edwards, Hove41-minute drive from the Estate

etch. is MasterChef: The Professionals winner Steven Edwards’ flagship restaurant located on Church Road in Brighton & Hove. Previously a bank, etch. has a modern look with views of an open kitchen where the chefs create and serve food. Open from Wednesday to Saturday for dinner and Friday to Saturday for lunch, the philosophy behind etch. is to celebrate local and British produce using seasonal tasting menus.

Address: 216 Church Road, Hove, East Sussex, BN3 2DJ
Website: www.etchfood.co.uk
Telephone: 01273 227 485

 

Horse & Groom, East Ashling – 42-minute drive from the Estate

Ideally located just four miles west of Chichester and on the edge of the South Downs National Park, the Horse & Groom has been East Ashling’s public house for more than 200 years. Popular with locals and visitors alike, the warm, homely pub and lodgings have been beautifully brought to life under the new owners, who have extensively refurbished the historic former blacksmith’s shop.

Address: Horse & Groom, East Ashling, Chichester, West Sussex, PO18 9AX
Website: https://thehorseandgroom.pub/
Telephone: 01243 575 339

 

Places to stay:

 

The Black Horse, Amberley

The Black Horse is in Amberley, set within the South Downs National Park. This grade two listed pub recently opened after extensive refurbishment with a traditional bar offering local ales, an elegant yet cosy restaurant and the new addition of a casual cafe style garden room.

Address: High Street, Amberley, West Sussex, BN18 9AL
Website: www.amberleyblackhorse.co.uk
Telephone: 01798 831183

 

Park House Hotel & Spa, Bepton

Park House hotel has been individually designed and decorated to reflect a luxurious and elegant English country house feel. The spa at Park House is an oasis of luxury and tranquility, offering guests and members an intimate environment in which to relax and unwind.

Address: Park House, Hotel & Spa, Bepton, Nr Midhurst, GU29 0JB
Website: www.parkhousehotel.com
Telephone: 01730 819000

 

The Angel Inn, Petworth

The Angel Inn has seven comfortable, beautifully renovated rooms, plenty of character, and excellent food, The Angel offers the perfect base for exploring the historic, charming market town of Petworth and the surrounding beautiful landscape of the South Downs National Park.

Address: The Angel Inn, Angel Street, Petworth, West Sussex, GU28 0BG
Website: https://www.angelinnpetworth.co.uk/
Telephone: 01798 344415

 

Spring Wood House, West Chiltington

An idyllic thatched property set in secluded grounds and woodland, located in West Chiltington Village on the edge of the South Downs National Park. They offer their guests an exclusive, tailor-made ‘small country house’ experience, to ensure they have a relaxing and enjoyable stay. They can provide many additional services, including in-house dining and concierge assistance

Address: Spring Wood House, Threals Lane, West Chiltington, Pulborough, West Sussex, RH20 2RF
Website: https://www.springwoodhouse.org/
Telephone: 07845 294869

 

Amberley Castle, Amberley

Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. Within its medieval walls lies a picturesque retreat which seamlessly blends ancient architecture and history with modern design and contemporary cuisine, cooked to the highest standards.

Address: Church Street, Amberley, Arundel BN18 9LT
Website: www.amberleycastle.co.uk
Telephone: 01798 831992

 

Horse & Groom, East Ashling

Ideally located just four miles west of Chichester and on the edge of the South Downs National Park, the Horse & Groom has been East Ashling’s public house for more than 200 years. Popular with locals and visitors alike, the warm, homely pub and lodgings have been beautifully brought to life under the new owners, who have extensively refurbished the historic former blacksmith’s shop.

Address: Horse & Groom, East Ashling, Chichester, West Sussex, PO18 9AX
Website: https://thehorseandgroom.pub/
Telephone: 01243 575339

 

Alexander House Hotel, East Grinstead

Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel in the heart of South England’s countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in the Sussex countryside.

Address: East Street, East Grinstead, West Sussex, RH10 4QD
Website: www.alexanderhotels.co.uk
Telephone: 01342 714914

 

Gravetye Manor, West Hoathly

A delightful historic hotel set in more than 1,000 acres of tranquil English countryside. With a magnificent Michelin Star restaurant and acres of mature gardens to explore, the 17-bedroom Manor House offers a truly enchanting stay.

Address: Vowels Lane, West Hoathly, West Sussex, RH19 4LJ
Website: www.gravetyemanor.co.uk
Telephone: 01342 810567

 

Nyetimber is served at all of these venues.

What taxi services are available near the Estate?

Recommended taxi services to book for your visit to the Estate.

MJ Cars: 01798 874321
Southdowns’ Taxis: 01798 874111
Jakes Cars (Billingshurst station only) : 01403 786818
Winning Private Hire: 07809 020680
Petworth Private Hire: 0800 009 6141/ 07971 082333
Richard’s Private Hire: 01798 368906
Monkmead Private Hire: 07860602957
West Chiltington Cars: 07836 553743
Sue’s Private Hire: 07918 137066

Do you offer private hire of the Nyetimber bus?

Currently, the Nyetimber bus is not available for private hire, as it is exclusively reserved for our events. However, we offer a unique opportunity to hire our vintage Routemaster for an unforgettable proposal as part of our wedding packages. For more details, please email us here.

To stay up-to-date on Nyetimber news and events, including upcoming bus appearances, please sign up for our newsletter and follow us on social media.

Where can I find out where the Nyetimber Bus is?

The Nyetimber Bus dates are listed on our website. Please also sign up for our newsletter and follow us on social media to stay up to date on Nyetimber news and events.

What shall I do if I am having issues placing an order?

Please ensure you have filled in all the required information and ticked any required boxes at checkout. This includes your shipping information and payment details.

If you’re still experiencing issues, please try refreshing your page (ctrl+F5). If you are using a PC, please hold ⇧ Shift and click the Reload button. If you are browsing via a Mac/Apple computer, please hold down ⌘ cmd and ⇧ Shift key and then press R.

What should I do if I have not received my Welcome 10 voucher?

Upon subscribing to our newsletter, you should receive a 10% voucher code via email. You can redeem this against your first purchase. If you have not received your voucher, please check your junk or spam folder. If the voucher is still not found, please contact, customerservice@nyetimber.com.

I am sending my order as a gift, are prices included in the order shipment?

No, prices are not included in the shipment notes. These documents only list the items you’ve ordered and the shipping information. You can find details of pricing in your order confirmation email.

Can I ship to multiple addresses?

Yes, we currently offer shipping to up to 10 delivery addresses. To access this, please ensure you are logged into your account at checkout. If you wish to place an order to more than 10 addresses, please contact customerservice@nyetimber.com and we will be able to assist you. Please note, personalised products are currently excluded from this service.

Do you ship internationally?

Currently we only ship to the UK.

Am I able to amend my order?

Once an order has been placed, we are unable to make changes to it. However, if you contact us at customerservice@nyetimber.com before your order has been dispatched, we can assist with cancelling the order and issuing a full refund, allowing you to place a new order.

Am I able to change my delivery date or address?

If you contact us shortly after placing your order, we may be able to accommodate changes to your delivery date or address. Please email us at customerservice@nyetimber.com , including your order number. If your order has already been processed, we will be unable to make adjustments. However, once your order has been dispatched, you will receive tracking details, allowing you to manage delivery preferences directly with DHL.

Where is my order?

Once your order has been dispatched, you will receive an email with tracking information, sent to the email address provided at checkout. If you have not received tracking details, or your order has not arrived by its scheduled delivery date, please contact customerservice@nyetimber.com. For additional information about our delivery process, please visit our Delivery Information page here

What should I do if an item is missing or damaged from my order?

In the unlikely event that an item is missing or damaged, please contact us at customerservice@nyetimber.com, including your order number, and we will resolve this as promptly as possible.

Can I return my order?

If you wish to return your order, please refer to our Returns and Cancellation dedicated page here

CCMV ESTATE

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BY SIGNING UP, YOU ARE ACCEPTING OUR TERMS AND CONDITIONS AND HAVE READ AND UNDERSTOOD OUR PRIVACY AND COOKIE POLICIES.