Customer Care

To ensure you have the best experience with Nyetimber we’ve outlined some key information around deliveries below.

Delivery

STANDARD DELIVERY

Nyetimber will undertake to arrange next day delivery (excluding weekends) for all Customer Orders received up to 1.00pm. Orders received after 1.00pm will be processed on the next working day. However, where it is not possible for any reason to arrange next day delivery, the expected day of delivery will be indicated on the Confirmation Email.

Nyetimber’s courier offers delivery on Monday to Friday between 8am to 6pm. If our courier is unable to successfully deliver they will either leave the Customer’s Order in a safe place or leave instructions for to re-booking delivery. A signature will be required and, at the courier’s discretion, a suitable form of ID, which the Customer must be ready to present on delivery of all Orders. If the Customer is unable to comply with these requirements for any reason, the courier will be unable to deliver the Order and Nyetimber will not be responsible for any re-delivery charges arising as a result of having to rearrange delivery.

Standard Delivery will be charged at the flat rate specified on the Webstore and added to each Order as a net extra charge. There is no minimum product order in respect of Standard Delivery Orders.

During peak periods or periods of adverse weather conditions, delivery times may be extended.

Orders over £70
We offer complimentary standard shipping on all orders which are over £70 when shipping to a single address.
This does not apply to the purchase of Experiences and Open-days that are not delivered.
Where you select the ‘multiple shipping’ option at checkout, complimentary shipping is available for any element of an order shipping to any single address with a value over £70. This means that if your order total is over £70 but you select multiple delivery and the value of the products going to individual shipping address is under £70, complimentary standard shipping will not be available.

Please refer to our terms and conditions for further information.

DELIVERY LOCATIONS

Nyetimber is unable to deliver to the Channel Islands or destinations outside the UK.

CCMV ESTATE

BY SIGNING UP, YOU ARE ACCEPTING OUR TERMS AND CONDITIONS AND HAVE READ AND UNDERSTOOD OUR PRIVACY AND COOKIE POLICIES.

BY SIGNING UP, YOU ARE ACCEPTING OUR TERMS AND CONDITIONS AND HAVE READ AND UNDERSTOOD OUR PRIVACY AND COOKIE POLICIES.