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Customer Care

To ensure you have the best experience with Nyetimber we’ve outlined some key information around deliveries below.



All orders over £70 are complimentary. Nyetimber will undertake to arrange next day delivery (excluding weekends) for all Customer Orders received up to 1.00pm. Orders received after 1.00pm will be processed on the next working day. However, where it is not possible for any reason to arrange next day delivery, the expected day of delivery will be indicated on the Confirmation Email. During peak periods or periods of adverse weather conditions, delivery times may be extended. Standard Delivery will be charged at the flat rate specified on the Webstore and added to each Order as a net extra charge. There is no minimum product order in respect of Standard Delivery Orders.

Nyetimber’s courier offers delivery on Monday to Friday between 8am to 6pm. If our courier is unable to successfully deliver they will either leave the Customer’s Order in a safe place or leave instructions for to re-booking delivery. A signature will be required and, at the courier’s discretion, a suitable form of ID, which the Customer must be ready to present on delivery of all Orders. If the Customer is unable to comply with these requirements for any reason, the courier will be unable to deliver the Order and Nyetimber will not be responsible for any re-delivery charges arising as a result of having to rearrange delivery.

Please refer to our terms and conditions for further information.


Nyetimber is unable to deliver to the Channel Islands or destinations outside the UK.



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